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Day 6 of 70 completed · 0%
Day 6 · Clarify Communication
Clarify Communication
Make sure customers and your team always know where things stand.
Today's task
Decide how customers get clear, consistent updates — and how calls and questions get answered. Clear communication protects trust and repeat business.
How an agent helps
Voice Agent
Receptionist / Call Handler
Answers missed calls, books estimates and service visits, and sends follow-up texts — so no message falls through the cracks.
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